Long Term Care Ombudsmen & Area Agencies on Aging in Missouri
Use this page to find Long Term Care Ombudsmen; Area Agencies on Aging in your Missouri county.
The Missouri ombudsman program Long Term Care Ombudsmen are volunteers serving residents of nursing homes and residential care facilities to provide assistance with problems or complaints. Ombudsmen help when residents or family members have concerns about the rights of older consumers receiving long-term care; quality of care or treatment from a long-term care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.
Individual volunteers are recruited by Area Agencies on Aging (AAAs) or their service providers. To find the Ombudsman for your locality, you start by contacting your Area Agency on Aging. You will find a list of Missouri AAAs below.
Senior Help Line
Besides the Ombudsman programs, the state of Missouri provides a complaint contact at the Missouri Division of Senior Services Elder Abuse Hotline, 800-392-0210. The hotline operates 365 days per year from 8 a.m. to 8 p.m.
To find the Ombudsman or Area Agency on Agency for your Missouri county, select from this list.
| Counties |
Regional Long Term Care Ombudsman Program & Provider Agency | Contact |
|---|---|---|
| Atchison, Nodaway, Worth, Harrison, Putnam, Holt, Andrew, Gentry, Buchanan, Dekalb, Clinton, Davies, Caldwell, Grundy, Livingston, Sullivan, Linn, Mercer | Northwest Missouri Area Agency on Aging Northwest MO AAA 211 South Polk Albany, MO 64402 |
nwmoaaa@nwmoaaa.org (660) 726-3800 (888) 844-5626 |
| Adair, Clark, Knox, Lewis, Lincoln, Macon, Marion, Monroe, Montgomery, Pike, Ralls, Randolph, Schuyler, Scotland, Shelby, Warren | Northeast Missouri Area Agency on Aging Northeast MO AAA 815 N Osteopathy Kirksville, MO 63501 |
nemoaaa@sbcglobal.net (660) 665-4682 (800) 664-6338 |
| Platte, Clay, Ray, Jackson, Cass | Mid-America Regional Council MARC 600 Broadway, Suite 200 Kansas City, MO 64105-1554 |
(816) 474-4240 (800) 593-7948 |
| Carroll, Chariton, Lafayette, Saline, Johnson, Pettis, Bates, Henry, Vernon, St. Clair, Cedar, Benton, Hickory | Care Connection for Aging Services 106 West Young P.O. Box 1078 Warrensburg, MO 64093 |
(660) 747-3107 (800) 748-7826 |
| Audrain, Boone, Callaway, Camden, Cole, Cooper, Crawford, Dent, Gasconade, Howard, Laclede, Maries, Miller, Morgan, Moniteau, Osage, Phelps, Pulaski, Washington | Central Missouri Area Agency on Aging Central MO AAA 1121 Business Loop 70 East Columbia, MO 65201 |
(573) 443-5823 (800) 369-5211 |
| St. Charles, St. Louis County, Franklin, Jefferson | Mid-East Area Agency on Aging Mid-East AAA 14535 Manchester Rd. St. Louis, MO 63011 |
(636) 207-0847 (800) 243-6060 |
| Barry, Christian, Dade, Dallas, Douglas, Greene, Howell, Lawrence, Oregon, Ozark, Polk Shannon, Stone, Taney, Texas, Webster, and Wright | Southwest Office on Aging Southwest Office on Aging 1735 S Fort Ave. Springfield, MO 65807 |
swmoa@swmoa.com (417) 862-0762 (800) 497-0822 |
| St. Francois, Ste. Genevieve, Perry, Iron, Reynolds, Madison, Bollinger, Cape Girardeau, Wayne, Carter, Ripley, Butler, Stoddard, Scott, Mississippi, New Madrid, Pemiscott, Dunklin | Southeast Missouri Area Agency on Aging Southeast MO AAA 1219 N. Kingshighway St., Suite 100 Cape Girardeau, MO 63701 |
(573) 335-3331 (800) 392-8771 |
| Barton, Jasper, Newton, McDonald | Region X Area Agency on Aging Region X AAA 531 E. 15th Street Joplin, MO 64804 |
aaax@aaaregionx.org (417) 781-7562 |
| St. Louis metro | St. Louis Area Agency on Aging St. Louis Area AAA 1520 Market St. Room 4065 St. Louis, MO 63103 |
slaaa@stlouiscity.com (314) 612-5918 (877) 612-5918 |
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