Long Term Care Ombudsmen help when residents or family members have questions and concerns about the rights of older consumers receiving long-term care; quality of care or treatment from a long-term care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.
Senior Help Line
Besides the area Ombudsman programs, Indiana has a State Long Term Care Ombudsman.
To find the Ombudsman or Area Agency on Agency for your Indiana county, select from this list.
Counties |
Regional Long Term Care Ombudsman Program & Provider Agency | Ombudsman Contact |
---|---|---|
AREA 1: Lake, Porter, Jasper, Newton, Pulaski and Starke Counties | Northwest Indiana Community Action Corp. 5240 Fountain Drive Crown Point, Indiana 46307 |
1- 800-622-4484 or (317) 232-7134 1-800-826-7871 or (219) 794-1829 ext. 32 |
AREA 2: Elkhart, LaPorte, Kosciusko, Marshall and St. Joseph Counties | REAL Services, Inc. 1151 S. Michigan Street, P.O. Box 1835 South Bend, IN 46634-1835 |
1-800-552-7928 or (574) 284-7198 or (574) 284-7135 |
AREA 3: Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells and Whitley Counties | Aging and In-Home Services of Northeast Indiana, Inc. 2927 Lake Avenue Fort Wayne, IN 46805-5414 |
1-877-469-3161 or (260) 469-3161 |
AREA 4: Benton, Carroll, Clinton, Fountain, Tippecanoe, Montgomery, Warren and White Counties | Area IV Agency on Aging & Community Action Programs, Inc. 660 North 36th St., P.O. Box 4727, Lafayette, IN 47903-4727 |
1-800-382-7581 or (765) 423-5327 ext. 16 |
AREA 5: Fulton, Cass, Miami, Wabash, Howard, and Tipton Counties | Area Five Agency on Aging & Community Services, Inc. 1801 Smith Street, Suite 300 Logansport, IN 46947-1577 |
1-800-654-9421 or (574) 737-2169 |
AREA 6: Blackford, Delaware, Grant, Henry, Jay, Madison and Randolph Counties | LifeStream Services, Inc. 1701 Pilgrim Drive, P.O. Box 308 Yorktown, IN 47396-0308 |
1-800-589-1121 or (765) 759-1121 ext. 145 |
AREA 7: Clay, Parke, Putnam, Sullivan, Vermillion, and Vigo Counties | Area 7 Agency on Aging and Disabled, West Central Indiana Economic Development District, Inc. 1718 Wabash Ave., P.O. Box 359 Terre Haute, IN 47807-3348 |
1-800-489-1561 or (812) 238-1561 |
AREA 8: Marion, Boone, Hamilton, Hancock, Shelby, Johnson, Morgan and Hendricks Counties | CICOA Aging & In-Home Solutions 4755 Kingsway Dr., Suite 200 Indianapolis, IN 46205-1560 |
-1-800-869-0212 or (317) 631-9410 ext. 2255 |
AREA 9: Fayette, Rush, Franklin, Union and Wayne Counties | Area 9 in-Home and Community Services Agency 520 South 9th St. Richmond, IN 47374-6230 |
1-800-458-9345 or (765) 966-1795 |
AREA 10: Monroe and Owen Counties | Area 10 Agency on Aging 631 West Edgewood Drive Ellettsville, IN 47429 |
1-800-844-1010 or (812) 876-3383 |
AREA 11: Bartholomew, Brown, Decatur, Jackson and Jennings Counties | Aging & Community Services of South Central Indiana, Inc. 1531 13th Street, Suite G-900 Columbus, IN 47201-1302 |
1-866-644-6407 or (812) 372-6918 ext. 2760 |
AREA 12: Dearborn, Jefferson, Ohio, Ripley and Switzerland Counties | LifeTime Resources, Inc. 13091 Benedict Drive Dillsboro, IN 47018 |
1-866-689-3753 or (812) 592-4222 |
AREA 13: Daviess, Dubois, Knox, Greene, Martin and Pike Counties | Generations Vincennes University Statewide Services 1019 N. 4th Street, P.O. Box 314 Vincennes, IN 47591 |
1-800-742-9002 or (812) 888-5158 |
AREA 14: Clark, Floyd, Harrison and Scott Counties | Lifespan Resources, Inc. 33 State Street, Suite 308, PO Box 995 New Albany, IN 47151-0995 |
1-888-948-8330 or (812) 948-6428 |
AREA 15: Crawford, Lawrence, Orange and Washington Counties | Hoosier Uplands/Area 15 Agency on Aging and Disability Services 521 West Main Street Mitchell, IN 47446 |
1-800-845-6914 or (812) 277-9626 |
AREA 16: Gibson, Perry, Posey, Spencer, Vanderburgh and Warrick Counties | Southwestern Indiana Regional Council on Aging, Inc. 16 West Virginia Street, P.O. Box 3938 Evansville, IN 47737-3938 |
1-800-852-3477 or (812) 426-1295 ext. 3 |
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