Arizona has BOTH a state Ombudsman office and a Long Term Care Ombudsman office. For concerns related to nursing homes, assisted living, home health care and other long term care facilities, you want the Long Term Care Ombudsman.
Long Term Care Ombudsmen help when residents or family members have questions and concerns about the rights of persons in long-term care; quality of care or treatment from a care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.
Long Term Care Ombudsman will make every reasonable effort to assist, advocate and intervene on behalf of the resident.
To contact your local Long Term Care Ombudsman, locate and contact your local Arizona Area Agency on Aging. The list below gives addresses and phone contacts for the eight Area Agencies in Arizona.
Counties | Regional Agency Address | Telephone |
---|---|---|
REGION 1: Maricopa County | Area Agency on Aging, Region I, Inc. 1366 E. Thomas Road, Suite 108 Phoenix, AZ 85014 |
(602) 264-2255 |
REGION II: Pima County | Pima Council on Aging 8467 East Broadway Tucson, AZ 85710 |
(520) 790-7262 |
REGION III: Apache, Coconino, Navajo & Yavapai Counties | Area Agency on Aging, Region III Northern Arizona Council of Governments 119 East Aspen Avenue Flagstaff, AZ 86001-5296 |
(928) 774-1894, X 1137 |
REGION IV: LaPaz, Mohave & Yuma Counties | Area Agency on Aging, Region IV Western Arizona Council of Governments 224 South 3rd Avenue Yuma, AZ 85364 |
(928) 782-1886 |
REGION V: Gila & Pinal Counties |
Area Agency on Aging, Region V Pinal-Gila Council for Senior Citizens 8969 W. McCartney Rd. Casa Grande, AZ 85294 |
(520) 836-2758 |
REGION V1: Cochise, Graham, Greenlee & Santa Cruz Counties | Area Agency on Aging, Region VI SouthEastern Az Gov Organization 118 Arizona Street Bisbee, AZ 85603 |
(520) 432-5301 |
REGION V1I: Navajo Nation | Navajo Area Agency on Aging, Region VII P.O. Box Drawer 1390 Window Rock, AZ 86515 |
(928) 871-6868 |
REGION V1II: Inter-Tribal Council of Arizona | Area Agency on Aging, Region VIII Inter-Tribal Council of Arizona 2214 North Central, # 100 Phoenix, AZ 85004 |
(602) 258-4822 |
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