Who regulates Nursing Homes in Indiana?

The Indiana State Department of Health (ISDH) Division of Long Term Care is responsible for the licensing and regulating of Indiana's long-term care facilities. Nursing homes (referred to in the administrative rules as a comprehensive care facility) are examples of long term care facilities.

The Division provides leadership on health care quality issues about long term care. The Division provides leadership and support for public health initiatives in coordination with long term care facilities. And also, the Division protects Indiana citizens with health care regulations that promote quality of care at long term care facilities.

The Division of Long Term Care surveys nursing homes for compliance with Indiana licensure rules. The ISDH is also provides inspections for Medicare/Medicaid certification programs and conducts certification surveys for the Centers for Medicare and Medicaid Services (CMS). The Division investigates all complaints that are received regarding compliance issues.

If you have a complaint
The Division of Long Term Care recommends that you always begin by contacting the management of the nursing home with your concerns. If, after you have done this you feel more action is required, you can call their toll-free complaint number: 1-800-246-8909.

The Division of Long Term Care has a web page which offers advice about documenting your complaint, available at How to Report a Complaint Concerning a Health Care Facility

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