Long Term Care Ombudsmen & Area Agencies on Aging in Illinois
Use this page to find Long Term Care Ombudsmen; Area Agencies on Aging in your Illinois county.
Long Term Care Ombudsmen help when residents or family members have questions and concerns about the rights of older consumers receiving long-term care; quality of care or treatment from a long-term care service provider; appeals regarding transfers, discharges, discontinuance or changes in services; and billing and charges, including those covered by Medicare and Medicaid.
Senior Help Line
Besides the Ombudsman programs, the state of Illinois provides a Senior HelpLine. You can call them from inside the state at 1-800-252-8966, 1-888-206-1327 (TTY). Callers from outside the state should call 217-524-6911.
To find the Ombudsman or Area Agency on Agency for your Illinois county, select from this list.
| Counties |
Regional Long Term Care Ombudsman Program & Provider Agency | Contact |
|---|---|---|
| Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago | Catholic Charities Long Term Care
Ombudsman Program Catholic Charities, Diocese of Rockford 4401 Highcrest Road Rockford, IL 61107 |
ccombudsman@ccrfd.org (800) 369-0895 (815) 316-0040 |
| DuPage | DuPage County Department of Community
Services 421 North County Farm Road Wheaton, IL 60187 |
(800) 942-9412 Main Intake line: (630) 407-6500 |
| Kane, Kendall, McHenry | Senior Services Associates, Inc. 900 North Lake Aurora, IL 60506 |
(630) 897-4035 Aurora |
| Lake | Legal Assistance Foundation of Metropolitan Chicago 120 S LaSalle Street, Suite 900 Chicago, IL 60603-3425 |
(888) 401-8200 |
| Grundy, Kankakee, Will | Senior Services Center of Will County 251 North Center Joliet, IL 60435-7144 |
(800) 892-412 (815) 740-8492 |
| Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, Warren | Alternatives for the Older Adult, Inc. 1803 7th Street Moline, IL 61265 |
(800) 798-0988 |
| Fulton, Marshall, Peoria, Stark, Tazewell, Woodford | Senior Services of the Center for Prevention of Abuse 720 Joan Ct. Peoria, IL 61614 |
(309) 637-3905 |
| Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby, Vermilion | ECIAAA Long Term Care Ombudsman Program East Central Illinois Area Agency on Aging, Inc. 1003 Maple Hill Road Bloomington, IL 61704-9327 |
(800) 888-4456 (309) 829-2065 |
| Adams, Brown, Calhoun, Hancock, Pike, Schuyler | West Central Illinois Case Coordination Unit 639 York Street Qunicy, IL 62301 |
(800) 252-9027 (217) 222-1189 |
| Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, Scott | ICARE – Project Advocate Illinois Retired Teachers Association Foundation, Inc. 620 North Walnut Street Springfield, IL 62702 |
(800) 842-8538 (217) 523-8419 |
| Bond, Clinton, Madison, Monroe, Randolph, St. Clair, Washington | Land of Lincoln Ombudsman Program Land of Lincoln Legal Assistance Foundation, Inc. 8787 State Street, Suite 101 East St. Louis, IL 62203 |
(800) 644-1221 (618) 398-0958 |
| Clay, Effingham, Fayette, Jefferson, Marion | Senior Protective Services Effingham City/County Committee on Aging 209 South Merchant St. Effingham, IL 62401 |
(800) 283-4070 (217) 347-5217 |
| Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, White | SWAN P.O. Box 176 Olney, IL 62450 |
(888) 715-6260 (618) 392-3556 |
| Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson | Shawnee Alliance for Seniors Shawnee Health Services 6355 Brandhorst Drive Carterville, IL 62918-9802 |
(800) 642-7773 (618) 985-8322 |
This page is Long Term Care Ombudsmen in Illinois
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